Hospitality
A warm welcome at every door.
Greet every guest at the door, on the phone and in their own language. Check-in, recommendations and requests, around the clock.
GraceWelcome to Harbor House. May I have the name on the reservation?
GraceHotel conciergeWhat it handles
One face for the whole job.
Kiosk and front desk check-in
Find the reservation, check guests in and handle early arrivals.
Concierge recommendations
Dining, sights and directions, tailored to each guest.
Guest services, day and night
Requests and questions answered around the clock.
In their own language
Greets every guest in the language they speak.
On the phone, too
The same warm welcome on your phone line.
A handoff to your team
Passes anything special to staff with the details attached.
See Grace in action.
Start a conversation now, or plan a pilot with our team.
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