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Getting Started

How to Create a Lookalike in 60 Seconds

From blank slate to a live, shareable digital human in under 60 seconds.

2 min readComing soon
Sharing & Embedding

How to Add a Lookalike to Your Website

One line of code on Squarespace, Wix, Webflow, Shopify, or any HTML site.

3 min readComing soon
Business

Teaching Your Lookalike About Your Business

Add company details, products, and policies so it answers every question like a pro.

4 min readComing soon
Editing

How to Edit an Existing Lookalike

Update your photo, voice, knowledge, or settings whenever you'd like.

3 min readComing soon
Sharing

Ways to Share Your Lookalike

Public link, QR code, embed snippet, or a personal text — take your pick.

2 min readComing soon
Billing

Managing Your Subscription & Credits

Plans, invoices, credits, and payment methods — all in one place.

2 min readComing soon

Top questions

Frequently asked.

If you don't see your question here, ask Donna at the top of the page or get in touch with our team below.

What is a Lookalike?
A Lookalike is an AI digital human with a face, voice, and knowledge that can chat with anyone, on any device, 24/7. Visitors can message it, voice call it, or video chat with it. You stay in control of what it knows, who can reach it, and how it sounds.
How do I create my first Lookalike?
Head to Lookalike.com and select Personal or Business. Upload a photo, pick a voice, add memories, and you're ready to share your Lookalike with your friends, family, or the world.
How much does Lookalike cost?
You can get started with Lookalike for free, which includes unlimited messaging, 10 minutes of voice calling, and 2 minutes of video calling (refills monthly). The Lookalike Pro plan is $29/mo and includes unlimited messaging, 200 minutes of voice calling, and 20 minutes of video calling (refills monthly). Any minutes above the monthly credit amount are priced at $0.05/minute for voice calling and $0.15/minute for video calling. See pricing for full details.
How do I record a great voice clone?
Find a quiet room with little to no background noise. Hold your phone or microphone about 6 to 12 inches from your mouth, and speak naturally for at least 10 seconds. Our voice model captures pitch, rhythm, accent, and the small nuances of how you speak. You can re-record a voice clone at any time from the dashboard's edit screen.
How do I add or change my profile picture/face?
Upload a photo with your face clearly visible. We recommend a well-lit environment with no other faces in the picture. You can re-upload a photo any time if your hair, glasses, or vibe changes.
How do I share or embed my Lookalike?
Each Lookalike has a unique URL that can be shared (or set to private), plus a unique QR code that can be scanned to start chatting. To embed a Lookalike on your website, head to the Share page in your dashboard, click "Add To My Website", and follow the instructions. Works with Wix, Squarespace, WordPress, Shopify, Webflow, Framer, and more.
What is Lookalike for Business?
Lookalike for Business is your best rep, always online. It's a dedicated AI representative for your company that lives on your website, answers every visitor instantly, qualifies leads, books appointments, and turns conversations into customers — 24/7, in your voice and with your knowledge. Learn more on the Lookalike for Business page.
How do I set my business hours for my Lookalike?
Set your business hours when you first create your Lookalike for Business, or later in your dashboard's Edit tab under "Business Details". You can add open/close times and days you're closed. After hours, your Lookalike still answers but mentions the team is offline and can route urgent matters as you've configured.

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