The AI chatbot for ecommerce
A face-to-face AI shopping assistant that turns browsers into buyers and never sleeps.
Most shoppers leave with an unanswered question. Lookalike adds an AI shopping assistant to your store that recommends products, answers shipping and returns questions, and keeps customers moving toward checkout.
Higher conversion
Answer the pre-purchase questions that stall a sale, like sizing, shipping, and returns, right when they come up.
Personal recommendations
It guides shoppers to the right product based on what they’re looking for.
Fewer support tickets
Order, shipping, and returns questions get answered instantly instead of filling your inbox.
What your ecommerce chatbot can do
- Recommend products based on what the shopper needs
- Answer sizing, materials, shipping, and returns questions
- Share order and delivery information
- Capture emails for follow-up and offers
- Hand off complex tickets to your team with context
Ecommerce AI chatbot FAQ
Can it recommend products?
Yes. Train it on your catalog and it guides shoppers to the right products based on their needs, by video, voice, or text.
Can it answer shipping and returns questions?
Yes. Train it on your shipping, returns, and warranty policies and it answers accurately and instantly.
Does it work with Shopify and other platforms?
Yes. Paste one line of code on Shopify, Wix, Squarespace, WooCommerce, or a custom store and it appears on every page.
Can it help reduce abandoned carts?
By answering pre-purchase questions in the moment and capturing shopper emails, it keeps customers moving toward checkout and gives you a way to follow up.
Put an AI rep on your ecommerce website today
Pick a face and voice, add your details, and embed it with one line of code.
Build your AI chatbot